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Hiring Retail Associate

Responsibilities:

  • Answer phone calls and gather details needed to determine next step in potential customer engagement.
  • Execute daily opening and closing procedures, ensuring the store is prepared for business hours and securely closed at the end of the day.
  • Greet and assist customers in a friendly and welcoming manner.
  • Provide a positive and engaging shopping experience by actively approaching customers, understanding their needs, and offering assistance.
  • Possess in-depth knowledge of all retail items, particularly focusing on apparel and accessories.
  • Stay informed about the latest fashion trends, materials, and ethical practices, ensuring the ability to provide accurate and helpful information to customers.
  • Actively engage with customers to understand their preferences and needs.
  • Offer personalized apparel recommendations based on the customer's style, preferences, and the latest trends.
  • Utilize product knowledge to upsell and cross-sell, enhancing the customer's shopping experience.
  • Maintain a comprehensive understanding of the store's inventory.
  • Monitor stock levels, restock merchandise as needed, and assist with inventory counts.
  • process payments accurately, and maintain the security of the cash register.
  • Ensure a high level of customer satisfaction through excellent service.
  • Assist in maintaining visually appealing displays and merchandising according to company standards.
  • Collaborate with fellow team members to ensure a smooth workflow and a positive working environment.

Qualifications:

  • Prior positive retail and/or customer service experience is a plus
  • Strong communication and negotiation skills
  • Excellent organizational abilities, especially in managing opening and closing procedures.
  • A passion for fashion and a keen understanding of apparel trends.
  • Knowledge of ethical and sustainable fashion practices is a plus.
  • Ability to work flexible hours, including weekends and holidays.
  • Ability to work independently and as part of a team

If you are passionate about sales and have a proven track record of success, we want to hear from you! Please submit your resume and cover letter for consideration.