Hiring Retail Associate
- Answer phone calls and gather details needed to determine next step in potential customer engagement.
- Execute daily opening and closing procedures, ensuring the store is prepared for business hours and securely closed at the end of the day.
- Greet and assist customers in a friendly and welcoming manner.
- Provide a positive and engaging shopping experience by actively approaching customers, understanding their needs, and offering assistance.
- Possess in-depth knowledge of all retail items, particularly focusing on apparel and accessories.
- Stay informed about the latest fashion trends, materials, and ethical practices, ensuring the ability to provide accurate and helpful information to customers.
- Actively engage with customers to understand their preferences and needs.
- Offer personalized apparel recommendations based on the customer's style, preferences, and the latest trends.
- Utilize product knowledge to upsell and cross-sell, enhancing the customer's shopping experience.
- Maintain a comprehensive understanding of the store's inventory.
- Monitor stock levels, restock merchandise as needed, and assist with inventory counts.
- process payments accurately, and maintain the security of the cash register.
- Ensure a high level of customer satisfaction through excellent service.
- Assist in maintaining visually appealing displays and merchandising according to company standards.
- Collaborate with fellow team members to ensure a smooth workflow and a positive working environment.
- Prior positive retail and/or customer service experience is a plus
- Strong communication and negotiation skills
- Excellent organizational abilities, especially in managing opening and closing procedures.
- A passion for fashion and a keen understanding of apparel trends.
- Knowledge of ethical and sustainable fashion practices is a plus.
- Ability to work flexible hours, including weekends and holidays.
- Ability to work independently and as part of a team
If you are passionate about sales and have a proven track record of success, we want to hear from you! Please submit your resume and cover letter for consideration.